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FAQ

Below FAQ are some common concerns of our clients, If you need further clarification or cannot find answers to your question please

email us at info@amre.lk

What is period underwear?

Period underwear is a type of leak-protection undergarment designed to absorb blood during your period. Also called menstrual underwear, this product is a convenient, reusable option compared to traditional tampons and disposable pads. Period underwear differs from regular undies as they feature a multi-layer gusset. This multi-layer gusset provides absorbency and leak protection. Different period underwear styles have different levels of absorbency so be sure to know what type of coverage you need.

How Does Period Underwear Work?

Menstrual underwear is designed to replace or complement traditional period products like tampons, pads, or menstrual cups. Made with multiple layers of moisture-wicking, water-resistant, absorbent materials, period panties by AMRE will keep you dry and comfortable during every stage of your cycle from your lightest to heaviest days. They’re also easy to wash and reuse, making them a long lasting, eco-friendly alternative to disposable menstrual products that can lay waste on the environment (and your wallet).

Is Period Underwear Safe?

Yes, period underwear is a safe and effective alternative to less eco-friendly menstrual products. Made with non-toxic, hypoallergenic materials that are gentle on sensitive skin, these leak proof panties are specially designed to absorb moisture and prevent staining, so you can move confidently throughout your day no matter what time of the month it is. Remember, just like any other underwear, period panties must be washed after each use to maintain proper hygiene.

How Long Do Period Panties Last?

With proper care, period underwear can last up to two years, or between 50-75 washes. To extend the life of your menstrual underwear, make sure to follow the care instructions provided by the AMRE, avoid using fabric softeners, bleach, or dryer sheets, and air dry them instead of putting them in the dryer.

What Makes Period Underwear a Good Choice for Teens?

Although people of any age can use period underwear, they are a particularly great option for teens who are newly menstruating. Teens may feel self-conscious or unsure about using traditional menstrual products like pads and tampons, making period panties a sustainable alternative that’s comfortable and easy to use. They’re also a great option for teens who are active in sports, as they offer leak proof protection without the need for additional products that can cause distraction and discomfort with activity.

What Makes Period Underwear Sustainable?

Period underwear is a sustainable tampon alternative because it’s reusable design eliminates the need for disposable menstrual products. Traditional menstrual products like tampons and pads generate significant waste that can take hundreds of years to decompose in a landfill. Using period

underwear can not only keep you dry and comfortable throughout your cycle, it can also have a positive impact on the environment by reducing your carbon footprint.

How do period panties work?

Period panties work by providing reliable protection during your menstrual cycle with a combination of absorbent materials, moisture-wicking technology, and a leak-proof design. They are specially designed to hold and contain menstrual flow, keeping you dry and secure throughout the day. The extra absorbent cotton is soft and gentle against your skin, allowing all-day comfort and flexibility, while a layer of water-resistant fabric adds extra protection against leaks. Period panties offer a convenient, comfortable, and less wasteful alternative to traditional sanitary products. Whether you have a light or heavy flow, you can find the right pair of period panties to meet your needs and keep you protected during your menstrual cycle.

How do I wash my period panties?

Caring for your period panties is crucial to ensuring they last and maintain their effectiveness. Here are some recommended steps for washing your period panties:

  1. Rinse out any noticeable stains or blood immediately after use with normal tap water or cold water.
  2. Wash with normal tap water or cold water and a gentle, fragrance-free detergent.
  3. Avoid using fabric softeners or harsh chemicals.
  4. Hang or lay flat to air dry. Avoid using a dryer as high heat can damage the absorbent materials. By following these simple steps, you can extend the life of your period panties and keep them clean and ready for your next cycle. Regular washing also helps maintain the effectiveness of the absorbent materials and keeps them odor-free.
How long can you wear period panties for?

Period panties are designed to be worn for a full day, and in some cases, up to 24 hours. However, it is recommended to change them every 10-12 hours for maximum comfort and to maintain hygiene.

What size underwear is right for me?

We have formulated a size guide for the best fit regardless of what your body shape is. In this house, we believe cute comes in all sizes! Consult our sizing guide provided in each product listing.

How should I care for my underwear in the wash?

Most garments can be machine washed on COLD and DELICATE, then tumble dried with LOW HEAT. Please do not iron, bleach, or dry clean.
For best performance, please hand wash cold and lay flat to dry. This will help to protect the colour, fastness of the garment as well as the construction of the elastane fiber in the waistband.
Please be extra careful when you wash our seamless intimates (Wireless Bras & undies). We recommend handwash or cold and delicate.

How are my undies made?


On a serious note, we know there’s nothing worse than an uncomfortable underwear. So, we’ve sourced the comfiest fabric that will hold you together while you take on the day. If you hadn’t figured, we don’t do anything second best.

Add to that, we care about everyone who pours love and care into the undies you wear. We hate big factories. We don’t make hundreds of thousands of underwear! We make sure to make our underwear in small batches so each underwear gets the love and care it truly deserves. So, that they can love you back! All our underwear is handmade using the best in class sewing, bonding and molding techniques!

What forms of payments do you accept?

We accept all major credit cards including Visa, MasterCard, American Express, and Discover.
We do not accept cash on delivery, checks, bank drafts, money orders or PayPal credit at this point.

How can I contact your team?

We LOVE attention. Email us, call us, or get through to us however you like! Get in touch with us about your orders, sizing, or just to say hi by emailing us on info@amre.lk

How and where do I enter promo codes?

At Checkout in the “Discount Code” field

What if I need to change or cancel my order?

Breathe easy, we change our minds all the time.
If you need to amend/change your order, please get in touch with us via email at info@amre.lk quoting your name, contact details and order number and what changes you’d like to do.

Someone from our support team will assist you soon! All cancellations/ amendments must be made within 24 hours from the time of purchase on the website.

How long should my order take to arrive?

The excitement of having new underwear is unbearable so we try to deliver them as quick as possible!
 Any deliveries  should take you anywhere between 2 – 3 business days.

Please bear with us as your order might be delayed due to uncontrollable things like weather, social and political issues.

Where do you ship to?

Pretty much anywhere on this earth as long as you have a valid and accessible address.

How can I track my order

Once you place your order we will keep you posted on every step from order processing, to dispatch till delivery. Once your order is dispatched, we will provide you the tracking number of the delivery and the details of the courier service. By providing your tracking number to the courier service you will be able to track the status of the delivery. If you are still unsure of the status of your package, you can always contact us through our contact us page and we will be happy to see what we can do to help.

Do you provide gift wrapping or discreet packing?

Yes! Don’t break a sweat. If you wish to request gift wrapping or discreet packaging, mention it in the ‘special notes’ before you check out and we’ll have it sorted!

How much does shipping cost?

For orders under US$ 50 Standard Shipping (within the US and Canada) is US$ 4.99.
If your order is over US$ 50 you are eligible for free shipping.

For all international orders a flat shipping rate of US$ 11.99 will apply to anywhere in the world. Express shipping can be arranged for US$ 34.99 worldwide.
You will be able to see all the shipping options at the point of checkout.

What is your return policy

Your first pair of underwear;
If you think you will fit better in to a different size, let us know. We will send you a replacement for free. Applies to your first single pair (one). Shipping fees will not be refunded.

Bought multiple undies in your first purchase?
As long as you try on just one it’s all good. That first pair of Vivaldi’s you tried on is yours to keep. We will send the replacement to you for free.
You may return the remaining items to us as long as its ried on, unworn, unwashed, and in the original condition you received them. And we will send a replacement in the correct size or a different preferred style for all of it.

For all subsequent underwear purchases, returns are accepted within 15 days of you receiving the product if they are not tried on, unworn, unwashed, and in the original condition you received them.

Still didn't find an answer to your question?

you need further clarification or cannot find answers to your question please email us at info@amre.lk

SYNERGY APPAREL
CONTACT US
Piliyandala , Sri Lanka
077 655 5564
info@amre.lk
© Amore, Inc. All Rights Reserved. 2024
SYNERGY APPAREL
CONTACT US
Piliyandala , Sri Lanka
077 655 5564
info@amre.lk